CUSTOMER PRIVACY POLICY

 

I. Identifying data.

This Privacy Policy standardizes the use of personal data obtained from commercial relations between the client and KERATILE SLU. It is recommended to read the following conditions carefully.

In order to comply with Regulation (EU) 2016/679 of the European Parliament and the Council, the following data are reflected:

Company Owner: KERATILE SLU (KERATILE)

Address: POLIGONO INDUSTRIAL CASABLANCA, CALLE DEL FERROCARRIL Nº4, 12593 MONCOFAR (CASTELLÓN) SPAIN.

 

II. Purposes

Personal data will be processed by KERATILE, as the responsible of data treatment, in order to manage contact data and accounts details, tax and administrative information, with the aim of carrying out commercial actions. The legitimate basis of the date treatment is based on the execution of a contract. The personal data collected and processed by KERATILE will be the following:

– Contact information

Additionally, satisfaction surveys may be sent to customers about the quality of the delivered product, provided the customer has given their consent unequivocally.

 

III. Period of conservation of the data.

The customer’s data will be kept for 5 years after the last commercial action. Once the data retention period has been completed, these will be erased or pseudonymized.

 

 IV. Communication of data to third parties

We inform you that your data will only be transferred or transferred to other companies or third parties that provide services related to the treatment purposes for which the data were collected (for example, external agency, third parties that provide technological support services, public administrations, etc.).

In addition, your data will not be transferred to countries outside the European Union, except for reasons of provision of technical services, such as, that the servers of the systems or technological resources suppliers are housed in those countries.

However, KERATILE may transfer your data to third parties if such transfer is required by law, by a regulatory provision or by a court rule, or if this disclosure is necessary to guarantee the protection and defense of your rights.

 

V. Rights of the interested parties

In accordance with Spanish and European laws and regulations regarding data protection, at any time you can exercise your rights of Access, Rectification, Cancellation or Oblivion, Opposition, Automated Opposition, Portability and Limitation of Treatment.

The exercise of these rights can be done following the procedure established in the document available in the email:  informatica@keratile.es

In case that the interested party exercises his rights, the company must respond to the requests without undue delay and no later than a month, and explain his reasons in case it is not going to attend the requests. This period may be extended for another two months if necessary, taking into account the complexity and the number of requests. The responsible party will inform the interested party of any such extension within one month of receiving the request, indicating the reasons for the delay.

Additionally, you can contact the Spanish Data Protection Agency, Calle Jorge Juan, 6, 28001 Madrid, regarding any issue related to the processing of your data by KERATILE.

Aviso Legal
Política de Privacidad